What are user rules?
User rules are short, user-defined instructions that Olly applies automatically when generating responses. They can be used to:- Control response behavior.
- Provide contextual constraints for investigations or analysis.
- Enforce consistent assumptions across conversations.
- “The label ‘application’ in my logs refers to the customer name.”
- “When I ask about ‘chats’, use custom metrics.”
- “Only analyze production environment data.”
- “Highlight error spikes over latency regressions.”
How user rules work
- Rules are written in plain text.
- Each rule is stored per user.
- Rules persist across sessions.
- Olly automatically takes them into account in every interaction.
Creating a user rule
To set up a user rule:- Go to Settings → Account → User Rules.
- Select + New rule.
- Type your rule in plain text.
- Select Create.
Editing or deleting rules
- You can edit an existing rule at any time from the User Rules page.
- You can also delete a rule if it’s no longer relevant.
- Changes take effect immediately and apply to all subsequent interactions.
Guardrails & validation
To keep Olly safe and reliable, all user rules are validated before being saved. Each rule is automatically checked for:- Inappropriate language
- Restricted topics:
- Competitors
- Violence
- Sexual content
- Other prohibited subject matter
- Security risks:
- SQL injection
- Prompt injection
- Other malicious patterns